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About 1-800-PLUMBER + AIR
1-800-PLUMBER + AIR serves New York, NY as a plumbing contractor with a 4.8-star rating drawn from 299 customer reviews. The company handles residential plumbing needs including faucet installations, leak repairs, and boiler services. Their service area encompasses New York and surrounding neighborhoods, providing both routine maintenance and emergency repairs.
What distinguishes this contractor is their commitment to rapid response and transparent pricing. Reviewers consistently highlight same-day arrival during urgent situations, with one customer reporting a technician arrived within an hour of their call for a boiler emergency. The company provides upfront pricing with no surprise fees, and customers note technicians take time to explain work completed and how newly installed equipment functions.
Customers frequently mention specific technicians in their reviews. Herick Sainbert received praise for professionally diagnosing a boiler issue and replacing the unit the following morning, ensuring everything worked properly before departing. Paul earned recognition for efficiently fixing leaks and arriving on schedule, with one reviewer noting he diagnosed and resolved a problem immediately at a reasonable rate.
What Customers Say
Across 299 reviews, the contractor maintains a 4.8-star average with technicians Herick Sainbert and Paul appearing most frequently in positive feedback. Reviewers consistently mention rapid response times, transparent pricing, and thorough explanations of completed work. The few lower ratings cite minor oversights like missed diagnostic checks or scheduling communication issues, while praise centers on diagnostic skill and service quality.
Services
Faucet Installation
Professional faucet replacement and installation with explained operation and no surprise fees.
Leak Detection & Repair
Efficient leak identification and repair, with prompt scheduling and on-time technician arrival.
Boiler Repair & Replacement
Emergency boiler services including diagnostic assessment and full unit replacement.
Plumbing Diagnostics
Problem identification with immediate diagnosis and transparent cost explanations.
Residential Plumbing Maintenance
General plumbing repairs and maintenance for New York homeowners.