Ace Commercial Heating & Cooling
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About Ace Commercial Heating & Cooling
Ace Commercial Heating & Cooling maintains a 4.3-star rating across 16 verified reviews in New York, NY. This contractor operates around the clock, every day of the week, delivering installation, maintenance, and repair services for both residential and commercial heating and cooling systems. Their service portfolio includes central air conditioners, ductless mini-splits, heat pump systems, PTAC units, and commercial-grade equipment such as package rooftop units and chiller systems. The company holds proper licensing, bonding, and insurance coverage, providing customers with documented protection and peace of mind.
What distinguishes this contractor is their commitment to transparent communication and thorough diagnostics. Reviewers consistently mention receiving clear explanations of repair options, from minor fixes to complete system replacements, allowing homeowners to make informed decisions without pressure. Their technicians arrive on time, test systems comprehensively after service, and provide practical guidance for maintaining equipment efficiency. The company offers a 100% satisfaction guarantee, underscoring their confidence in workmanship quality. This combination of honest recommendations, dependable service delivery, and lasting results creates a service experience centered on homeowner confidence rather than upselling.
Customers describe specific scenarios that illustrate their responsiveness. During a heat wave when temperatures hit 100 degrees, one reviewer reported the owner returned their call early the next morning and arrived at their home within three hours to restore air conditioning. Another reviewer, after 12 years as a customer, recently replaced their builder-grade air conditioning through this company and noted a significant improvement in cooling performance and energy efficiency. Technician Daniel was specifically mentioned for his attention to detail during a furnace installation, with the reviewer praising his professional approach and thorough explanation of replacement options.
What Customers Say
All seven visible reviewers awarded 5-star ratings, with four explicitly mentioning same-day or rapid response times. Three reviewers named individual technicians (Daniel was specifically mentioned twice), and two reviewers referenced long-term relationships spanning 12 years. Emergency response during extreme heat and honest diagnostic communication appeared as recurring positive themes.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, tune-ups, and repairs for central air conditioning systems, including same-day emergency response.
Heating System Services
Furnace repair, installation, and maintenance including heat pump systems for year-round climate control.
Ductless Mini-Split Installation
Wall-mounted and multi-zone mini-split systems for targeted cooling and heating in specific areas.
Commercial HVAC Systems
Installation and service for package rooftop units, chillers, and VRF/VRV systems in commercial buildings.
PTAC Unit Service
Through-wall air conditioning units commonly found in hotels, apartments, and commercial spaces.
System Replacement & New Installation
Complete system changeouts from assessment through installation, with options explained transparently.