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About Air Quest Technologies LLC
Air Quest Technologies LLC serves New York, NY and surrounding communities as an air conditioning contractor with a 3.7-star rating drawn from 12 customer reviews. The business handles residential and light commercial heating and cooling needs across the metropolitan area, including emergency repair situations. Reviewers note the company responds to same-day service requests and works around client schedules, with multiple customers highlighting the team's willingness to accommodate urgent situations.
The company differentiates itself through its approach to customer service rather than brand partnerships or specialized certifications. Several reviewers specifically mention honesty and transparency in pricing, with the technician explaining options and time requirements before beginning work. The team follows up after completing jobs to ensure systems are functioning properly, a practice multiple customers cited as demonstrating genuine care for outcomes.
Customers share specific scenarios where technicians went beyond standard service expectations. One reviewer describes how the team resolved a heating issue during a holiday weekend, with the technician making time to evaluate the situation despite the holiday. Another customer recounts how the technician returned days after an AC repair to verify everything was working correctly. A third reviewer notes the team accommodated a same-day emergency call and installed a complete new air conditioning system by the end of that same day.
What Customers Say
Of 12 reviews, 5 are five-star ratings mentioning honest pricing, same-day emergency response, and follow-up visits to confirm repairs. Named technicians Mark and Rita appear across multiple positive reviews for patience, knowledgeability, and accommodating schedules. One negative review describes a defective part installation and refusal to return for corrections, while other reviews counter this with accounts of the team making things right.
Services
AC Repair & Maintenance
Diagnostic services and tune-ups for air conditioning systems, with follow-up visits to verify proper operation.
Heating System Repair
Heating system troubleshooting and repair, including emergency calls during cold weather situations.
New AC Installation
Complete air conditioning system installation, with one reviewer describing same-day full system replacement.
System Diagnostics
Technical assessment of HVAC issues, with transparent explanation of problems and required repairs.
Emergency HVAC Service
Same-day response for urgent heating and cooling emergencies, including holiday weekend availability.