Appliance Master - Somerset, NJ

Appliance Master has been serving Somerset, New Jersey residents since 1983, making it a fixture in the community for over four decades. The company holds a 3.7-star rating across three customer reviews, with services spanning major household appliance categories including refrigerators, washers, dryers, dishwashers, and ovens. Their service area covers Somerset and surrounding New Jersey communities. The business emphasizes personalized communication, with staff personally answering calls and emails during normal business hours and Saturdays.

What distinguishes Appliance Master is their extensive brand coverage, supporting everything from premium manufacturers like Miele, Sub-Zero, and Wolf to mainstream brands such as Whirlpool, GE, and Samsung. They offer a dryer vent flow analysis and cleaning service, addressing a often-overlooked fire hazard in homes. The AM Priority Service Plan provides ongoing maintenance options for customers seeking to extend appliance lifespans. They also advertise next-day appointment availability, which can be critical when a primary refrigerator or HVAC-adjacent appliance fails.

Customer experiences with Appliance Master present a mixed picture. One reviewer reported frustration with a misdiagnosed issue that required repeat repairs and alleged unsatisfactory follow-up communication. Another customer gave five stars, noting good work quality despite appointment timing changes called the night before. The website encourages customers to share feedback directly, suggesting openness to service improvements.