Around the Clock Refrigeration, Inc.

Around the Clock Refrigeration, Inc. holds a 4.9-star rating across 116 customer reviews, reflecting consistent service quality in the Nassau and Suffolk County region of Long Island. The company operates under Nassau County License #201766 and maintains EPA 608 Universal and LEAD certifications. Founded by Gregory Miller, the business has served Long Island homeowners for over a decade, offering comprehensive residential HVAC and refrigeration services.

The company distinguishes itself through true 24/7 emergency availability with live dispatchers answering every call, not an answering service. Their average response time stays under 120 minutes, and technicians arrive with fully stocked vans to complete most repairs during the first visit. Upfront pricing ensures no surprises, and the Wisetack financing partnership provides options up to $25,000 with terms ranging from 3 to 120 months. This combination of rapid response and transparent pricing addresses a common pain point for homeowners facing unexpected system failures.

Multiple reviewers specifically mentioned technicians named Gregory and Liam, with one homeowner recounting how Gregory personally arrived to inspect a tankless water heating system rather than sending a junior technician. Another reviewer described a Sunday emergency call where the team arrived as promised and provided fair, honest pricing during a stressful situation. A third customer noted the technicians spent hours learning their system before initiating maintenance, returning the next day to complete the work, a level of thoroughness that distinguished this company from previous negative experiences with other contractors.