Asteroid Companies

Mechanical contractor
4.2(24 reviews)
Asteroid Companies

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About Asteroid Companies

Asteroid Companies operates as a full-service mechanical and electrical contractor serving the New York, New Jersey, and Pennsylvania tri-state area from their New York location. With a 4.2-star rating drawn from 24 customer reviews, the company handles both residential and commercial projects across HVAC, plumbing, electrical, and generator services. They maintain 24-hour emergency availability and have recently partnered with Hartford Steam Boiler to offer IoT sensor technology designed to alert customers to potential issues before they become costly losses.

What distinguishes Asteroid from standard HVAC contractors is their breadth of specialized capabilities and forward-thinking service model. Their expertise spans commercial chiller systems, rooftop package units, steam and hydronic boiler systems, and pool dehumidification. The company also installs electric vehicle charging infrastructure including Level 3 DC Fast Charging stations. Their partnership with Hartford Steam Boiler enables predictive maintenance through IoT sensors, potentially saving customers from devastating pipe bursts and water damage. For building managers, they offer guaranteed maintenance programs targeting operating cost reduction.

Customer experiences reveal a mixed picture. Reviewers note prompt same-day response during emergencies, with one homeowner reporting a pilot light repair completed within 12 hours on a Friday night. However, multiple customers caution that the company frequently recommends full system replacements rather than repairs, with quotes significantly higher than competitor estimates. A reviewer detailing a Generac generator failure mentions an emergency technician who worked through rain and snow to restore power, though the subsequent $500 emergency service charge drew criticism given the recent routine maintenance.

What Customers Say

4 of 24 reviewers criticize the company for recommending expensive full-system replacements when smaller repairs would suffice. Positive reviews (2) specifically praise same-day emergency response and professional technicians, with one naming a technician who repaired a water heater within 12 hours on a Friday night. The 2-star review highlights a $500 emergency charge shortly after routine maintenance, suggesting tension over pricing for post-maintenance failures.

Services

HVAC Repair & Maintenance

Comprehensive heating and cooling services including steam hydronic boilers, heat exchangers, and rooftop package units.

Commercial Cooling Systems

Expertise in chiller systems, cooling towers, and pool dehumidification for commercial applications.

Plumbing Services

Water and gas piping, pump installation, drain and sewage system repairs.

Generator Installation & Service

Emergency backup generator services for residential and commercial, including load bank testing.

EV Charging Installation

Electric vehicle charging port installation including Level 3 DC Fast Charging stations.

Predictive Maintenance Programs

IoT sensor monitoring through HSB partnership to alert customers before equipment failures occur.

Frequently Asked Questions






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