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About AWN Chimney Services
AWN Chimney Services operates as a chimney specialist serving homeowners across New York City, including Manhattan, Brooklyn, Queens, The Bronx, and surrounding areas like New Rochelle, Yonkers, and Nassau County. The company holds a perfect 5.0-star rating from 5 verified reviews, with the website claiming over 210 customer reviews at 4.9/5 and a stated 98% satisfaction rate. Their service menu covers chimney inspections at all three levels, cleaning, repairs, and fireplace system evaluations. The team responds to emergency calls 24 hours a day, 7 days a week for urgent chimney issues.
What distinguishes AWN from competitors is their transparent pricing structure with no hidden fees, combined with free in-home estimates for every service. The company emphasizes certified and insured technicians who perform detailed assessments including camera inspections for Level 2 work, carbon monoxide safety checks, and creosote buildup evaluations. Their website promotes seasonal maintenance to prevent the 25,000 annual chimney fires reported nationwide, positioning their service as a home safety investment rather than just a maintenance task.
Reviewers consistently mention responsive emergency service. One customer called on a Sunday for a boiler issue and found pricing reasonable for an emergency visit. Another reviewer described an emergency job where the team arrived within an hour and completed the work efficiently. A third reviewer specifically noted the technician was knowledgeable, respectful, and verified safety standards before departing. The recurring theme across feedback emphasizes punctuality, clear communication, and fair pricing for professional chimney work.
What Customers Say
All five reviews award 5 stars, with three specifically noting emergency same-day response times and fair emergency pricing. Reviewers describe technicians as patient, knowledgeable, and punctual. One reviewer mentions a Sunday emergency visit for a boiler issue, while another describes arrival within an hour of calling. The technician waited to verify the thermostat heated properly before leaving.
Services
Chimney Inspections (Level 1, 2, 3)
Comprehensive inspections from basic visual checks to camera-assisted evaluations and component removal for hidden damage assessment.
Chimney Cleaning & Sweeping
Professional cleaning removes soot, creosote, and blockages to improve efficiency and prevent fire hazards.
Chimney Repairs
Structural repairs, crack sealing, and rebuild services to restore chimney function and safety.
Fireplace & Vent Inspection
Evaluates fireplace operation, vent integrity, and smoke flow for efficient and safe combustion.
Carbon Monoxide & Safety Checks
Detects dangerous CO buildup and verifies all safety mechanisms are functioning properly.
Post-Storm Damage Inspection
Assesses chimneys for cracks, leaks, or blockages caused by severe weather or external factors.