Bob Vena Plumbing & Heating Inc

Bob Vena Plumbing & Heating Inc operates as a plumber serving New York, NY with a 4.2-star rating drawn from 81 customer reviews. The company handles residential plumbing needs across the metropolitan area, responding to calls for leak repairs, valve replacements, and general plumbing diagnostics. Reviewers describe interactions with technicians including Bob, Tony, and team members who arrive at homes to assess and resolve plumbing issues.

The website text was unavailable at the time of this review, limiting confirmation of specific service offerings, brand partnerships, or specialized certifications. This absence of online presence information means prospective customers should confirm service scope and pricing details directly during initial contact.

Customer experiences reveal a mixed picture. Susan Belej describes five years of prompt, honest service with technicians who communicate proactively about delays and advocate for customers during warranty disputes. Kris I praises the team for impeccable work and transparent pricing. However, negative reviews cite communication breakdowns: Meghan Vitale reports repeatedly following up for estimates and scheduling, while Daniel Cammarosano describes receiving an in-person estimate but never receiving a callback. Vivian Ye notes friendly, punctual service but expresses concern about cost disclosure, paying $280 for a 15-minute valve replacement where the part cost under $15.