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About Candela Plumbing and Heating, LLC.
Candela Plumbing and Heating serves New York, NY as a plumbing contractor holding a 4.9-star rating from 47 customer reviews. The business handles residential plumbing needs throughout the city, providing repairs and installations that keep household water systems functioning properly. Reviewers consistently describe the team as responsive, professional, and committed to solving plumbing problems efficiently.
A distinguishing characteristic of this contractor emerges in how technicians interact with customers before arriving at a job. Multiple reviewers note that Steve and his team offer troubleshooting assistance over phone or text, helping homeowners determine whether an in-person visit is necessary. This approach saves customers time and money. Technicians also use foot coverings to protect home interiors and demonstrate pet-friendly behavior during service calls.
Reviewer Kristi Gannon described a tub repair where Steve evaluated the problem and began with the simplest, most cost-effective solution rather than immediately recommending invasive wall repairs. The fix worked. Reviewer Aaron Block mentioned that Steve has talked him through DIY solutions twice instead of performing major repairs, earning his respect and repeat business. Frank Scar praised the team is punctuality and craftsmanship on an outdoor kitchen project, noting the work stayed on schedule and met high quality standards.
What Customers Say
47 reviewers collectively rate Candela Plumbing and Heating 4.9 stars, with every visible rating at 5 stars. Technicians Steve and Kevin receive repeated mentions for honesty, fairness, and first-time problem resolution. Reviewers frequently cite the is value of phone-based troubleshooting that helps customers avoid unnecessary service calls.
Services
Plumbing Repair
Diagnoses and repairs leaks, clogs, and malfunctioning fixtures in residential water systems.
Fixture Installation
Installs new faucets, spigots, bathtubs, and other plumbing fixtures for home upgrades.
Pipe Repair and Replacement
Addresses damaged or frozen pipes, including solutions that avoid invasive wall access when possible.
Outdoor Kitchen Plumbing
Installs plumbing infrastructure for outdoor kitchens including water lines and drainage.
Water Line Services
Repairs water lines and adjusts indoor plumbing to prevent future problems like backflow.
Troubleshooting and Diagnostics
Evaluates plumbing issues over phone or text to determine if an in-person visit is needed.