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About Climate Brothers Heating and Cooling
Climate Brothers Heating and Cooling serves residential clients throughout New York, NY. The company holds a 1.6-star average rating drawn from 7 customer reviews, making it important for homeowners to thoroughly vet any service agreement before committing. Working hours are not publicly listed, and the business does not maintain a website for potential clients to research credentials or service offerings in advance.
The company operates without the typical digital presence that many modern contractors maintain, meaning prospective customers cannot review service menus, certification documentation, or manufacturer partnerships online. This limited transparency makes customer reviews particularly valuable for understanding actual service quality and business practices.
Reviewer Taabish Qureshi described a positive experience with a boiler repair, noting that technician Josh arrived after hours when the originally scheduled time was missed and successfully resolved a leaking boiler issue through American Home Shield. However, reviewer Arsh Khan reported a significantly different experience, stating he was charged $430 for a thermostat wire replacement without resolution of the original boiler malfunction, and subsequent attempts at contact went unanswered. Reviewer Orobola Ogundairo described being charged $150 for a diagnostic visit on a non-cooling AC unit, with the technician failing to fix the issue and not showing up for scheduled appointments without calling.
What Customers Say
3 of 4 fully-detailed reviews are 1-star, with complaints about billing for unresolved issues, missed appointments without communication, and unreachable technicians. The single 5-star review praises technician Josh for after-hours boiler repair and knowledgeability. Recurring negative themes include pricing disputes and poor follow-through on promised return visits.
Services
Boiler Repair
Diagnostic and repair services for residential boiler systems, including leak resolution and component replacement.
Boiler Maintenance
Scheduled service calls for boiler systems, though appointment reliability has been questioned in reviews.
AC Repair
Air conditioning diagnostic and repair services for residential cooling systems.
Thermostat Wiring
Thermostat wire replacement and installation, though some customers reported this did not resolve underlying issues.