CoolAir Inc

CoolAir Inc operates as an air conditioning contractor serving the five boroughs of New York City and the broader Long Island region, including Queens, Brooklyn, Manhattan, the Bronx, Staten Island, Suffolk County, and Nassau County. The company holds a 3.9-star rating compiled from 42 customer reviews, reflecting a mix of homeowner experiences with their installation, repair, and maintenance services. Their technicians carry NATE certification, indicating formal industry training in heating and cooling system service.

The contractor specializes in Carrier cooling system installations and positions itself as a family-owned business offering what it describes as Priority Service Agreements for both residential and commercial clients. Their service menu covers PTAC units commonly found in high-rise residential buildings, central air conditioning, heat pump systems, and ductless mini-split configurations. They also handle WiFi thermostat integration, allowing homeowners to manage cooling remotely. The company emphasizes upfront pricing and maintains a focus on preventing what the website describes as catastrophic cooling system failures during New York's extreme summer conditions.

Reviewers highlight specific technicians who handled challenging situations. Bebo Tom described Trig and Arsh resolving a rooftop heating issue that other companies refused to service during cold weather, completing the repair within two hours. Sasha Nelson noted the team's efficient removal of a difficult old AC unit, completing installation in just over an hour and recommending a Friedrich unit for easier future removal. Pamela Tobias described receiving an honest assessment when other contractors provided unclear bids, with the team managing paperwork for her building management company and maintaining communication throughout the project.