Cooper Cooling & Heating Inc

Cooper Cooling & Heating Inc operates as an HVAC contractor serving New York, NY with a rating of 4.1 stars drawn from 29 customer reviews. The business handles residential heating and cooling systems, with PTAC (through-the-wall) units appearing as a notable service offering in customer feedback. Potential clients in the New York metro area evaluating this contractor will find a mixed but substantive review history reflecting both satisfied customers and those reporting significant service breakdowns.

Website content was unavailable at the time of this listing, limiting direct verification of brand partnerships, certification credentials, or specific warranty offerings. Reviewers mention PTAC unit sales and maintenance as part of the service repertoire, with one customer noting warranty coverage was honored on equipment repairs. Without accessible documentation of factory-authorized dealer status or workmanship guarantees, prospective clients should request explicit details about equipment warranties and service agreements during initial consultation.

Customer narratives reveal contrasting service experiences. Charles Edward Sims Jr describes a technician named Cooper responding promptly when two PTAC units failed, removing the equipment for warranty service, reinstalling the units, verifying performance with a temperature monitor, and scheduling a follow-up deep cleaning appointment. However, other reviewers report serious concerns: Maria Pietrzak describes an uninstallation without prior notice over a payment timeline dispute, and Jeremy Kilts reports being charged $2,423.74 for canceled service with subsequent refund requests ignored for over a month. These conflicting accounts suggest service quality may vary depending on the specific technician and nature of the job.