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Claim This BusinessAbout Cox Plumbing and Heating
Cox Plumbing & Heating operates as a combined entity serving Nassau County and Queens, New York, with a 3.9-star rating drawn from 40 customer reviews. The business traces its roots to two family companies: All Hours Energy, established in 1982, and Cox Plumbing & Heating, a multigenerational operation dating to 1922. Together they provide plumbing, heating, air conditioning, and generator services across residential and commercial sectors, including new construction projects. Their service area encompasses East Rockaway, Valley Stream, and surrounding Nassau County neighborhoods.
The company distinguishes itself through specialized brand partnerships, particularly as a Daikin dealer offering ductless mini-split systems, heat pumps, and variable refrigerant flow (VRV) equipment. They handle indoor air quality solutions, radiant floor heating, backflow prevention, and comprehensive ductwork. As a licensed and insured contractor, they maintain 24/7 emergency availability and emphasize timely, efficient service delivery. Their expertise extends to commercial plumbing, water heater systems, and energy-efficient HVAC installations.
Customer feedback reveals specific service experiences that warrant attention. One reviewer (Nicole Lynch) documented a $200 charge for a seven-minute visit regarding a hot water heater noise complaint, noting the technician concluded nothing was wrong. Another customer (Sonia Hubbard) described a pricing dispute after receiving an initial quote of $225 per hour that later increased to $337.50 per hour for a two-person faucet and spout replacement job. A third reviewer (Irene Katz) reported being charged $211 for a shower leak diagnosis after an inexperienced technician was sent, despite the reviewer having already identified the likely issue as a cartridge replacement in the thermostatic valve.
What Customers Say
Of 40 reviews, three customers (Nicole Lynch, Sonia Hubbard, Irene Katz) each rated 1 star, citing concerns about pricing transparency and technician experience. Positive reviewers mention timely arrivals and professional demeanor, while negative reviews focus on billing practices and diagnostic thoroughness.
Services
Plumbing
Residential and commercial plumbing, new construction, backflow prevention, faucet and fixture repair.
Heating Systems
Boilers, furnaces, heat pumps, radiant floor heating, radiator installation and service.
Air Conditioning
AC repair, installation, maintenance, tune-ups, and ductless mini-split systems.
Generators
Generator installation and service for residential and commercial properties.
Indoor Air Quality
Air filtration, ventilation solutions, and energy-efficient HVAC upgrades.
Water Heaters
Installation, repair, and replacement of standard and energy-efficient water heating systems.
Ductwork
Duct installation, ventilation work, and HVAC system design and planning.