Custom Central Air Conditioning & Heating

Custom Central Air Conditioning & Heating holds a 5.0-star rating across 6 verified reviews in New York, NY. The contractor specializes in residential heating and cooling installations, including central air conditioning systems and heat pump technology. Reviewers consistently describe interactions with team members Max and Mike, noting their professionalism and responsiveness throughout service appointments.

The contractor distinguishes itself through transparent pricing and follow-through on work quality. One reviewer detailed how a technician arrived within a day of the initial call, performed comprehensive diagnostics, and recommended an eight-week follow-up visit to verify the repair held. This approach of standing behind their work rather than upselling additional services appears across multiple customer accounts.

Customers share specific scenarios demonstrating the contractor's service model. One household needed an AC unit replaced and received what the reviewer called the best price available, with work completed quickly. Another family described a seamless central air installation in a relative's home, highlighting punctual arrivals, consistent updates via phone, email, and text, and on-schedule project completion. A recent heat pump installation took two days, with the contractor coordinating alongside an electrician.