Dependable Appliance Service Inc

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About Dependable Appliance Service Inc
Dependable Appliance Service Inc operates in New York, NY as a small appliance repair service with 143 customer reviews contributing to a 1.4-star average rating. The company handles repairs for major appliance brands through third-party warranty programs including Home Depot, GE Appliances, and P C Richard & Sons. Service calls are dispatched to customers throughout the New York metro area seeking assistance with dishwashers, refrigerators, washers, and dryers under manufacturer warranty coverage.
The company accepts warranty repair assignments from national retailers and appliance manufacturers, serving as an in-network service provider for customers with existing coverage plans. This positioning means customers typically contact Dependable Appliance Service Inc after purchasing an extended warranty or appliance protection plan rather than through direct service requests.
Reviewers document consistent challenges with scheduling and communication. One customer describes three scheduled appointments where technicians failed to arrive without any advance notice. Another reviewer reports the company changed their service window without direct notification, learning of the adjustment only through a call to the warranty provider. A third customer states parts were ordered but never installed, with repeated calls going unanswered. Technicians mentioned in reviews include those assigned through Home Depot warranty claims and P C Richard & Sons coverage programs.
What Customers Say
143 reviewers give an average of 1.4 stars. Negative reviews consistently cite no-show appointments (3 documented instances in one case), communication breakdowns after initial inspection visits, parts delays without updates, and unreachable customer service. No positive reviews counterbalance these themes.
Services
Dishwasher Repair
Warranty-covered dishwasher diagnostics and parts replacement through third-party programs.
Refrigerator Repair
Refrigeration repair including ice maker and cooling system work under manufacturer warranties.
Washer and Dryer Service
Clothing appliance maintenance and repair handled through retail warranty partnerships.
Appliance Warranty Claims
Processing and completing repair work assigned by Home Depot, GE, and P C Richard & Sons.
Parts Ordering
Procuring OEM replacement components for appliance repairs under coverage agreements.