Donovan Plumbing & Heating

Donovan Plumbing & Heating holds a 5-star rating across 7 reviews in New York, NY. The company provides plumbing services to residential and commercial clients throughout the New York metropolitan area. Reviewers consistently describe the team as experienced, transparent about fees before starting work, and focused on delivering quality results. The business operates out of the New York area and can be reached at (914) 631-0976.

What distinguishes Donovan Plumbing & Heating from competitors is their commitment to transparency and thoroughness. Multiple reviewers specifically mention the team explains services and fees upfront before conducting any work, helping customers understand exactly what they're paying for. The company has built a reputation for solving problems that other contractors could not resolve, with one commercial client noting the team "tweaked this and that" to get equipment working again after an competitor made unnecessary repairs and charged nearly $600.

One reviewer shared a detailed account of switching to Donovan after a frustrating experience with another plumbing company. That competitor changed a part that did not need replacing, left the equipment still malfunctioning, and billed nearly $600 for the unnecessary work. When Donovan became available, they diagnosed the actual issue, made targeted adjustments, and restored the business to full operation. Reviewers also praise the team for being patient, answering questions thoroughly, and leaving work areas clean after completing jobs.