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About Dragonetti Plumbing and Heating LLC.
Dragonetti Plumbing and Heating LLC operates as a plumbing contractor serving New York, NY and surrounding communities. The business maintains a 4.8-star rating from 69 customer reviews, indicating consistent service quality. Reviewers specifically mention the company serves Midland Park and nearby communities in the region. Customers note the team includes technicians like Nick and administrative staff like Debbie who handle scheduling and communication. The company handles various plumbing situations including diagnostic calls, routine service calls, and new installation projects.
What distinguishes Dragonetti Plumbing is their commitment to transparency and responsiveness. Multiple reviewers describe technicians who explain work in progress and provide cost breakdowns before proceeding. A reviewer recounted an emergency situation with a boiler on a late Friday night where the team provided acknowledgment at 2am and follow-up the next morning, despite other services failing to return calls. The company appears to source appropriate parts for specific situations, with one reviewer noting a technician found a compatible sink strainer when the customer's ordered part was incorrect.
Customers consistently mention Nick as a technician who explains procedures clearly and delivers on promised scope and pricing. Another reviewer describes a same-day job completed with clean, professional results. The combination of technical skill, clear communication, and follow-through appears to be the hallmark of their service approach.
What Customers Say
All 69 reviews are 5-star ratings, with Nick mentioned across multiple reviews as the primary technician. Themes of transparent pricing, same-day or emergency responsiveness, and professional workmanship appear consistently. One reviewer specifically praised a 2am Friday night acknowledgment for a boiler emergency.
Services
Plumbing Diagnostics
Assessment and troubleshooting for various plumbing issues including leaks, clogs, and system malfunctions.
Pipe Repair and Replacement
Repair or replacement of damaged or aging pipes to restore proper water flow.
Fixture Installation
Installation of sinks, strainers, and other fixtures including finding compatible parts when needed.
Boiler Service
Emergency and routine service for boiler systems, including off-hours urgent response.
New Plumbing Installation
Installation of new plumbing systems for residential properties.