Drainage Master LLC

Drainage Master LLC is a New York-based plumbing contractor holding a perfect 5.0-star rating from 156 customer reviews. The company provides around-the-clock emergency plumbing services, operating 24 hours daily throughout the week including holidays. Their service territory spans seven New Jersey counties: Bergen, Passaic, Union, Middlesex, Morris, Hudson, and Essex, in addition to their New York headquarters. This positioning allows them to serve a broad metropolitan area spanning the New York-New Jersey corridor.

What distinguishes Drainage Master from competitors is their comprehensive approach to water-related emergencies alongside traditional plumbing repairs. Their service catalog extends beyond standard drain cleaning and pipe work to include full water damage restoration, basement flooding cleanup, and emergency flood services. The company handles water removal and remediation, positioning them as a one-call solution when catastrophic leaks or flooding strike. Their technicians perform sewer line excavation, sump pump services, and water heater installations, covering the full spectrum from minor faucet repairs to major pipe emergencies.

Reviewers repeatedly highlight specific technicians who handled urgent situations. Joseph was praised for accurately diagnosing a rotted washer valve and clogged sink while identifying additional problem areas during a single service call. Yousef received commendation for arriving immediately after another company quoted an excessive price, saving the customer hundreds of dollars. One reviewer described a 2:30 AM call for a broken water main that caused massive flooding, noting the team arrived quickly and resolved the issue in no time, preventing extensive property damage. Another customer recounted a main sewer line problem that previous contractors could not complete, with Drainage Master clearing the line completely to the city connection.