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About DrainSmart Plumbing & Heating
DrainSmart Plumbing & Heating serves New York, NY as a licensed plumber holding a 5.0-star rating across 24 client reviews. Technicians handle residential plumbing and heating repairs including boiler service, drain cleaning, toilet installation, and fixture replacements throughout the city and surrounding boroughs. Customers consistently note fair pricing and professional craftsmanship.
Reviewers frequently mention same-day appointment availability, with one client describing a technician arriving the morning after an initial call for a sink repair. Weekend and holiday responsiveness appears across multiple reviews, with customers appreciating that help arrives promptly even during emergencies. The team provides upfront explanations of work needed before beginning repairs.
One reviewer detailed a complex toilet replacement project where technicians updated drain pipes and flanges discovered during installation, resolving drainage issues on an older shower as well. Another client praised a technician for walking through every step of the work before starting, eliminating surprise charges. Multiple reviewers specifically named Elvis and Kenny as the professionals who completed their repairs.
What Customers Say
Twenty-four reviewers all awarded 5 stars, with Elvis named by six customers and Kenny mentioned by two. Four reviewers specifically noted same-day or next-day response times, while five customers highlighted reasonable or affordable pricing. Emergency availability on weekends and holidays appears in three separate reviews.
Services
Toilet Repair & Installation
Replacement of old toilets, including addressing damaged flanges and drain pipes discovered during installation.
Drain Cleaning & Repair
Clearing clogged drains and replacing old galvanized drain pipes for improved drainage.
Boiler Service
Boiler part replacement and repairs for residential heating systems.
Sink & Fixture Repair
Bathroom sink repairs, installation, and general fixture work.
Plumbing Diagnostics
Identifying plumbing issues and explaining necessary repairs before work begins.