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Claim This BusinessAbout Eaton Family Plumbers
Eaton Family Plumbers serves New York City residents as a licensed, bonded, and insured plumbing contractor. With a 4.9-star rating from seven client reviews, the company handles drain cleaning, sewer line maintenance, water heater installation, and general plumbing repairs across Manhattan, Brooklyn, and the broader NYC metro area. Their technicians arrive at residential properties equipped to diagnose and resolve issues ranging from stubborn drain clogs to complex sewer backups.
What distinguishes Eaton Family Plumbers is their commitment to addressing the root cause rather than applying temporary fixes. Their drain cleaning service tackles deep-seated blockages from mineral deposits, grease buildup, and tree root intrusions that plungers and store-bought chemicals cannot reach. For water heaters, they provide both new installations and repairs, covering gas and traditional tank-style units. The company also offers backflow prevention testing and septic system evaluation, services that protect homeowners from costly code violations and health hazards.
Reviewers describe specific scenarios where Eaton Family Plumbers exceeded expectations. When Jonah Oliver's elderly mother experienced a sewer backup during heavy rain, technician Jay arrived promptly, diagnosed the issue, and communicated directly with her insurance company to facilitate coverage. The same reviewer later called Jay back for preventative pipe clearing and valve replacements. Another reviewer in Brooklyn praised Todd for responsive evening communication and Jay's skilled bathroom faucet repair. A third customer noted that Jay successfully located a mysterious leak that three other plumbers could not find, completing the repair and leaving the workspace meticulously clean.
What Customers Say
All seven reviews award five stars, with customers consistently praising specific technicians, Jay, Todd, Levi, and Eduardo, for diagnostic skill, clear communication, and thorough cleanup. Emergency response and same-day arrival appear across multiple accounts, and three reviewers specifically mention the team's ability to solve problems that other contractors could not resolve.
Services
Drain Cleaning & Rooter Service
Clears deep clogs from grease, hair, mineral deposits, and tree roots using damage-free methods that protect plumbing infrastructure.
Sewage Line Maintenance
Diagnoses and repairs sewer line blockages, leaks, and damage from root intrusion or deterioration.
Water Heater Installation & Repair
Installs new water heaters and repairs existing units, including gas conversions, leak detection, and pipe connections.
Toilet Unclogging
Removes stubborn toilet blockages from excessive paper or foreign objects using specialized equipment.
Backflow Prevention & Testing
Installs backflow preventers and conducts required testing to protect water supply from contamination.
Septic System Services
Provides septic tank pumping, cleaning, inspection, and evaluation for residential properties.
Water Line Maintenance
Repairs and replaces main water lines to ensure consistent, uninterrupted flow throughout the property.