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About Elite Plumbing & Heating
Elite Plumbing & Heating serves New York, NY with a perfect 5.0-star rating from 8 customer reviews. The company handles residential plumbing and heating repairs, with customers consistently praising the team's professionalism and problem-solving abilities. Reviewers describe the technicians as knowledgeable, courteous, and reasonably priced, noting fast response times even during emergencies.
What distinguishes this contractor is their availability during crisis situations. Multiple reviewers specifically mention same-day or hour-by-hour response times during emergencies, including a Sunday boiler leak and a heat system failure during winter storms. The team demonstrates clear communication skills, guiding homeowners through repair options while explaining prevention strategies for future issues.
Customers share specific scenarios where technicians exceeded expectations. One reviewer recounts Drew arriving within an hour of contact during frigid weather after a storm knocked out heating. Another describes Drew and his son Derek diagnosing and repairing a massive basement leak on a Sunday, transforming a stressful situation into a manageable one. Reviewers consistently mention thorough cleanup after work and fair pricing.
What Customers Say
All 8 reviews award 5 stars, with 3 specifically naming Drew and his son Derek. Six reviewers highlight rapid response times, including same-day arrival and emergency availability. Positive feedback emphasizes diagnostic skill, fair pricing, and professional service, while no negative themes emerge across the reviews.
Services
Plumbing Repair
Diagnosis and repair of major and minor plumbing issues, including leaks and pipe problems.
Heating System Repair
Fixing non-functional heating systems, including furnace and boiler repairs.
Boiler Service
Emergency boiler leak repair and maintenance, with same-day Sunday service available.
Emergency Response
Same-day and hour-by-hour emergency availability for urgent plumbing and heating situations.
Preventive Maintenance Guidance
Technicians advise on preventing future plumbing and heating issues during and after repairs.
Renovation Plumbing
Plumbing installation and modifications for home renovation projects.