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About Epic Air Cooling & Heating
Epic Air Cooling & Heating operates as an HVAC contractor in New York, New York, earning a 4.8-star average across 26 customer reviews. The company provides cooling and heating services to residential clients throughout the NYC area. Reviewers consistently mention the business responds to service calls and provides estimates before beginning work.
The company emphasizes availability and transparency with customers. Multiple reviews note technicians explain repair options and pricing clearly, helping homeowners make informed decisions. The business offers same-day response for urgent calls and maintains 24/7 availability according to several customer accounts.
Customers describe specific positive experiences with the company's technicians. One reviewer recounts calling about dripping ductless minisplits and receiving same-day service, with the technician thoroughly explaining findings and only charging the base service fee. Another review describes technicians working from early morning until nearly midnight to ensure proper installation. A third customer mentions the team resolved HVAC problems that previous contractors had not fixed, saving unnecessary expense.
What Customers Say
Five of six featured reviews award five stars, praising same-day response, transparent pricing, and problem-solving skill. The single low-star review cites unresolved warranty issues and communication problems with the office.
Services
AC Repair & Maintenance
Diagnose and repair cooling system issues including ductless minisplits. Service calls include assessment and explanation of options.
Heating Repair & Maintenance
Repair and maintain heating systems for residential properties throughout the service area.
Same-Day Service
Response available for urgent HVAC calls, with same-day appointment options for qualifying issues.
24/7 Emergency Availability
Around-the-clock emergency service for heating and cooling failures, including holiday and weekend calls.
Transparent Estimates
Provide honest opinions and clear pricing before work begins, helping homeowners understand their options.