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About Excelsior P & H, Inc. and East End Gas Services, Inc.
Excelsior P & H, Inc. and East End Gas Services, Inc. operates as a plumbing contractor serving customers in New York and surrounding communities, including Bridgehampton on Long Island. The business maintains a 3.4-star rating compiled from 17 customer reviews. Potential clients can reach the company by calling (631) 288-8383. The company operates under both the Excelsior P & H and East End Gas Services names, suggesting a dual focus on plumbing and gas line services.
The company does not maintain a website, limiting public information about specific brand partnerships, service guarantees, or specialty certifications. Without documented details about equipment brands, warranty offerings, or unique technical capabilities, prospective customers have limited ability to assess what differentiates this contractor from others in the competitive New York plumbing market.
Multiple reviewers describe specific encounters with company staff. One customer recounts being charged $685 for a toilet clogging service, describing the owner as condescending and using inappropriate language during a phone conversation. Another reviewer details problems with an installed water filter system that caused basement flooding and pressure issues, noting difficulty reaching the company for resolution and citing an incident with a receptionist. A third customer describes unexpected charges including a fuel surcharge and credit card fees, while noting the technician did not clean up after the work was completed.
What Customers Say
All four detailed reviews are 1-star ratings. Recurring complaints include unexpected or undisclosed charges (hourly rates, fuel surfees, credit card fees), poor communication and professionalism (condescending tone, inappropriate language, hanging up on callers), and incomplete or substandard work (return of plumbing issues, inadequate installation, lack of cleanup). No positive reviews or satisfied customers are represented in the available feedback.
Services
Plumbing Repairs
General plumbing repair services including drain clearing and snaking for clogged toilets and drains.
Water Filter Installation
Installation of water filter systems, though one reviewer reported inadequate installation leading to flooding.
Emergency Plumbing
Emergency service is available, though one reviewer reported significant unexpected charges for emergency calls.
Gas Services
Gas line services offered under the East End Gas Services name.