Family Plumbing & Heating

Family Plumbing & Heating holds a 4.5-star average across 23 reviews in the New York, NY area, serving residential clients as a plumber and heating specialist. Reviewers describe the company as a family-run operation that handles everything from minor sink repairs to complete boiler and heating system installations. Customers in Valley Stream and surrounding New York neighborhoods have relied on their services for well over a decade, with multiple reviewers noting relationships spanning 12 to 15 years.

What distinguishes this contractor is their commitment to showing up when they say they will and completing work correctly on the first attempt, a combination several reviewers noted is rare in the trade. They handle emergency calls with rapid response, including weekend and evening situations where a home's heating has failed during cold weather. Multiple customers specifically mentioned the technicians did not leave until everything was immaculate, and they quoted prices that held firm even when unexpected issues arose in older homes.

Reviewers have named specific technicians describing the scenarios they handled. Walter responded on a Saturday night to repair a hot water heater and bleed radiators during cold weather approaching. Ed and Roger answered emergency calls and diligently stayed to address costly surprises in older houses while honoring their original quotes. For one AC installation, Branden and Chris managed the sale and ensured smooth coordination while technicians Tommy and Michael installed the equipment, cleaned up afterward, and kept prices reasonable.