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About Ferro Plumbing & Heating
Ferro Plumbing & Heating operates as a contractor in New York, NY, holding a rating of 2.4 stars derived from 14 customer reviews. The business appears to specialize in both plumbing and heating services, serving customers within the New York metropolitan area. While the company maintains an online presence at ferroplumbing.com, detailed information about their specific service offerings, licensing credentials, and years of operation is not readily available through public business data.
The contractor's website content is currently inaccessible, limiting the ability to identify specific brand partnerships, certifications, or specialized services they may offer. Without website text to reference, it is not possible to detail notable equipment brands, unusual specialties, or workmanship guarantees that might distinguish this business from competitors in the New York market.
Customer reviews reveal a mixed reputation. Joseph Saccardo described a positive experience where Ferro responded to his 82-year-old mother's loss of heat within 15 minutes, providing what he called excellent service. However, other reviewers documented significant concerns. Sammy cueva reported that technicians scheduled twice failed to appear without notification, leaving a toilet leak unresolved for over a month. Evelyn Batista accused the company of price gouging, while Myron Alexander stated the company performed minimal boiler maintenance resulting in system failure. These conflicting accounts suggest inconsistent service quality.
What Customers Say
14 reviews yield a 2.4-star rating with starkly divided opinions. One reviewer praised a 15-minute response time during an emergency heating failure, while multiple negative reviews cite no-show appointments, unreturned calls, and unresolved repairs lasting over a month. Pricing concerns and allegations of inadequate maintenance also appear.
Services
Plumbing Repairs
General plumbing repair services including toilet leak diagnosis and part replacement.
Heating System Service
Heating system maintenance and repair for residential customers.
Boiler Maintenance
Boiler maintenance services for residential heating systems.
Emergency Plumbing
Emergency response services for urgent plumbing and heating issues.
Heating Installation
Heating system installation and replacement services.