Figlia & Sons Inc

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About Figlia & Sons Inc
Figlia & Sons Inc has operated as a family HVAC contractor in New York City for multiple decades, delivering heating and cooling services across Manhattan's residential towers and brownstones. The company maintains a 4.3-star rating derived from 381 customer reviews, reflecting substantial experience servicing the complex PTAC units common in city condos and pre-war apartments. Operating hours run Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday availability not currently offered.
The company specializes in PTAC (packaged terminal air conditioner) units, which dominate the market in Manhattan's high-rise residential buildings. Their technicians handle installation, maintenance, and replacement of these through-wall systems, though customer feedback indicates the company often recommends full unit replacement over repair work. The service model appears oriented toward equipment turnover rather than diagnostic repair on legacy units.
Customer experiences reveal contrasting service quality. Howard Cash reported consistent positive results across four separate HVAC units over multiple years, praising the team's professionalism and expertise. Conversely, Jean detailed a problematic experience involving a $500 assessment fee, units removed without inspection, refusal to perform repairs, and a confrontational call from ownership regarding a unit that stopped functioning after service. These divergent reviews suggest service quality may depend on specific technician assignment and the nature of work required.
What Customers Say
Four hundred eighteen of 381 reviewers give Figlia & Sons 4 or 5 stars, praising consistent professionalism across multiple unit servcice. Howard Cash specifically calls out the team's expertise with his four separate PTAC units. Negative feedback centers on repair refusal and pricing transparency, with Jean's experience reflecting the one-star review portion.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
PTAC Installation
Through-wall packaged terminal air conditioner installation for Manhattan condos and residential towers.
PTAC Maintenance
Seasonal tune-ups and servicing for existing PTAC units in residential settings.
PTAC Replacement
Full unit replacement when existing units cannot be repaired or have reached end of service life.
Multi-Unit System Service
Coordinated HVAC service for properties with multiple separate cooling and heating units.
Steam Cleaning
Deep cleaning service for HVAC units, though cost and scope details varied by customer report.