
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About First Class Plumbing & Heating LLC
First Class Plumbing & Heating LLC serves homeowners across New York, New York and surrounding communities with a 4.9-star rating drawn from 110 verified reviews. The company specializes in plumbing, sewer line services, drain cleaning, and water heater installations. Reviewers consistently praise the team's responsiveness and professionalism, with multiple customers noting they have relied on First Class for years and continue to use them as their primary service provider. The business maintains a strong presence in the New York metropolitan area, handling both routine maintenance and complex plumbing emergencies.
What distinguishes First Class Plumbing from competitors is their commitment to clear communication and job-site cleanliness. Several reviewers specifically mention that technicians arrive prepared with all necessary parts, minimizing return visits and completing work efficiently. The team provides upfront explanations of repair options and takes care to protect customers' homes during service calls, with one reviewer noting the technician exercised careful attention to maintaining the property's condition.
Customers consistently highlight specific technicians in their reviews. Chris and Justin receive repeated mentions for their friendly, professional approach and skilled craftsmanship. One reviewer described Justin as punctual, well-prepared, and respectful of the home, while another praised Chris and Justin for their expertise during a hot water heater installation. A reviewer working with the team on multiple occasions noted they provide informative explanations and maintain a courteous demeanor throughout each visit.
What Customers Say
All eight sampled reviewers award 5-star ratings, with Chris and Justin appearing in the majority of feedback as the named technicians. Recurring themes include reliability, neat work, professionalism, and the team's ability to answer questions thoroughly. Reviewers describe the experience as easy from initial contact through job completion, with multiple customers noting they will use First Class for future plumbing needs.
Services
Plumbing Repairs
General plumbing repair services for residential homes, handled by professional technicians.
Sewer Line Services
Diagnosis and repair of sewer line problems, including cleaning and replacement.
Drain Cleaning
Drain cleaning services to address slow drains and clogs in kitchen and bathroom plumbing.
Water Heater Installation
Installation of water heaters, with reviewers specifically mentioning hot water heater units.
Preventive Maintenance
Ongoing maintenance services, with many reviewers being customers for multiple years.