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About Flow Pros
Flow Pros holds a perfect 5.0-star rating across 121 verified reviews in the New York, NY area. The contractor specializes in both residential HVAC and plumbing services, handling everything from emergency air conditioning repairs to complete furnace installations. Multiple reviewers note the company responds rapidly to service calls, including during extreme weather conditions when systems fail most frequently.
What distinguishes Flow Pros from competitors is their commitment to transparent pricing and customer education. Reviewers consistently describe the team as honest and non-pushy, with technicians taking time to explain repair options without recommending unnecessary work. The company offers same-day service for urgent situations, a factor reviewers repeatedly praise when describing their experience during heat waves and freezing weather events.
Customers specifically mention technician Chris for his patience in discussing options and his willingness to explain each step of repairs. Reviewer Semyon Volshteyn notes Chris provided useful recommendations for additional plumbing issues discovered during a service call. Another reviewer describes how Chris and Voltan installed a new furnace while using shoe coverings without being asked, demonstrating attention to detail that extends beyond technical work.
What Customers Say
All 121 reviews are 5-star ratings. Reviewers consistently mention rapid response times, with multiple customers noting same-day arrival during extreme weather. Technicians Chris, Mason, and Voltan are specifically named across several positive reviews, with customers highlighting their honesty, professionalism, and willingness to explain repair options.
Services
AC Repair & Maintenance
Emergency air conditioning diagnosis and repair, with same-day service available for urgent situations.
Furnace Installation
Complete furnace and heating system installation with clean, efficient work practices.
Heating System Repair
Fast response to heating failures, including during freezing weather emergencies.
Plumbing Repairs
Plumbing problem diagnosis and resolution, with technicians able to address additional issues discovered during service calls.
System Inspections
Thorough system evaluations with honest recommendations for repairs or upgrades.