Frank Alvarez & Sons Plumbing & Heating

Frank Alvarez & Sons Plumbing & Heating serves New York, NY as a plumber with a 4.8-star rating drawn from 112 customer reviews. The business provides plumbing and heating services to residential customers throughout the New York area. Reviewers consistently describe the technicians as professional, courteous, and knowledgeable, with multiple customers noting their friendly and respectful approach while working in homes.

The company distinguishes itself through its commitment to clear communication and customer education. Reviewers repeatedly mention that technicians take time to explain what they're doing and why, answering questions in ways homeowners can understand. The business also demonstrates flexibility with scheduling, accommodating urgent situations and working to fit customers into their calendar when emergencies arise. Several reviewers specifically praise the reasonable and fair pricing, noting that the company provides honest assessments without unnecessary upselling.

Multiple reviewers share specific experiences highlighting the team's problem-solving abilities. One customer described how technicians Jacob and Bob identified a leak in their kitchen ceiling, temporarily stopping the water until parts arrived, then promptly completing the repair once materials were in stock. Another reviewer noted that technicians Derrick and Lucas quickly diagnosed and resolved a basement flood caused by a boiler malfunction. Customers also appreciate that the same team members return for follow-up work, allowing for continuity and familiarity with their home's systems.