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About FRIDGLE AIR CONDITIONING
FRIDGLE AIR CONDITIONING holds a 5.0-star rating from 31 reviews, serving the New York City metro with a focus on residential comfort systems. The company specializes in PTAC unit installation and water-source heat pump service, operating primarily in Manhattan neighborhoods including the Upper West Side. All reviews praise the company's responsiveness and transparent communication, with customers noting Fabio as the primary technician delivering these results.
What distinguishes FRIDGLE is their willingness to tackle HVAC challenges that other contractors decline. Multiple reviewers mention the company serviced water-source heat pump units that another company explicitly refused to work on. The technician takes time to walk customers through each option in detail, making thoughtful recommendations based on specific needs rather than pushing the most expensive solution. Post-installation follow-up appears standard practice, with the technician checking in multiple times after completing work to ensure everything functions properly.
Reviewers describe specific scenarios where FRIDGLE delivered results other companies could not achieve. One customer with a custom-made heating system predating modern split systems received a solution after two other contractors simply walked away. Another reviewer notes the technician arrived on time, completed thorough maintenance on complex equipment, and provided helpful recommendations without pressure. The technician identified issues and completed repairs immediately, with customers consistently describing the experience as professional, patient, and reliable.
What Customers Say
All 31 reviews award 5 stars, with every reviewer specifically naming Fabio as the technician they worked with. Recurring themes include solving problems other companies refused to touch, post-installation follow-up checks, transparent communication about options and pricing, and same-day or prompt response times. Customers consistently describe the company as honest and reliable in an industry where those qualities are noted as rare.
Services
PTAC Unit Installation
Installation of new packaged terminal air conditioners with detailed consultations and thoughtful recommendations for residential units.
Water-Source Heat Pump Service
Maintenance and repair of water-source heat pump systems, a specialty that other contractors sometimes decline to service.
AC Repair
Diagnostic and repair services with same-day or prompt response times to restore cooling function quickly.
Heating System Repair
Service for unique or custom heating systems, including older setups that require specialized knowledge.
Preventive Maintenance
Thorough routine maintenance checks that include explanation of findings and helpful, non-pushy recommendations.