Fusion Repair

Fusion Repair operates as an HVAC contractor serving New York, NY with a 4.8-star rating drawn from 112 customer reviews. The business maintains standard operating hours seven days a week, opening at 9 AM and closing at 6 PM across all departments. While the company does not publicly disclose a founding year or contractor license number, the volume of feedback suggests established market presence. The service area encompasses New York and surrounding boroughs, positioning the team to address heating and cooling needs throughout the metropolitan region.

The contractor distinguishes itself through transparent service practices that reviewers repeatedly mention. One distinguishing practice involves showing customers both the old components removed during repairs and photographs of newly installed parts, giving homeowners clear visibility into work performed. The business handles both residential and commercial equipment, with reviewer accounts referencing service for commercial kitchens, educational institution refrigeration units, and specialty heating appliances. Emergency same-day appointments are available, a practical offering for New York residents facing sudden system failures during seasonal transitions.

Customer narratives from verified reviews highlight specific technicians and the scenarios they addressed. Reviewer Becky Stern noted that Nick responded the next day to resolve an AC issue, describing him as both personable and professional. For a gas cooktop replacement project that involved a 36-year-old unit, technician Serge completed the installation. School facilities manager Tenille Faria referenced the team handling multiple refrigerators and warming equipment with thoroughness and adherence to project timelines. Reviewer Srilal Perera specifically named Alex as courteous and competent, noting intent to utilize Fusion Repair for future needs.