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Claim This BusinessAbout Gemini Thermo HVAC
Gemini Thermo HVAC operates as an HVAC contractor serving New York, NY. The business holds a 3.4-star rating compiled from 5 customer reviews. Of these reviews, three homeowners awarded five-star ratings while two customers reported significant dissatisfaction with installation quality and follow-through on service commitments. This contractor works on central air conditioning systems for residential properties.
The website was unavailable at the time of this review, limiting confirmed details about brand partnerships, specialized certifications, or specific service offerings beyond central air installation. Without documented information about equipment brands, manufacturer certifications, or warranty terms, prospective clients should request detailed proposals outlining materials, labor, and guarantees before committing to any project.
Customer reviews reveal mixed service experiences. One reviewer described a technician named Vishnu who repeatedly apologized for ongoing problems but deferred decisions to his supervisor. Another homeowner praised a team that arrived promptly, wore protective boot covers, and thoroughly explained the installation process. A third five-star reviewer highlighted the contractor's diagnostic approach, noting multiple repair options were presented. These accounts suggest service quality may vary depending on the specific team assigned to each job.
What Customers Say
Three of five reviews award five stars citing professionalism and diagnostic transparency. The two one-star reviews cite failed installations, billing disputes, and lack of accountability. Negative reviewers specifically mention poor ductwork quality and unfulfilled repair promises.
Services
Central Air Conditioning Installation
Complete system replacement including outdoor units, indoor components, and ductwork integration for residential properties.
AC Repair & Maintenance
Diagnostic services, refrigerant recharge, thermostat calibration, and system tune-ups to restore cooling performance.
Ductwork Assessment & Repair
Evaluation of duct integrity, leak sealing, and proper insulation to ensure efficient airflow throughout the home.
System Diagnostics
Professional identification of cooling failures, electrical issues, and mechanical problems with multiple solution options presented.
Emergency Service Calls
Same-day response for critical HVAC failures during extreme weather conditions.