Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Geothermal Works, Inc.
Geothermal Works, Inc. holds a 4.9-star rating across 28 customer reviews in New York, NY, positioning itself as a specialized geothermal HVAC contractor serving the metropolitan area. The company focuses exclusively on geothermal heating and cooling solutions, offering evaluation, installation, and troubleshooting services for residential systems. Technicians work with homeowners purchasing existing properties with geothermal setups, as well as those considering new geothermal installations for their homes.
The contractor differentiates itself through a consultative approach that prioritizes homeowner education. A reviewer noted that Rob, identified as a company representative, recommended addressing insulation needs before geothermal installation, demonstrating a commitment to appropriate system sizing rather than simply selling equipment. The company guides clients through permits, tax incentive applications, and rebate programs, with one reviewer noting approximately 70% of installation costs were covered through available incentives.
Customer experiences reveal specific service scenarios. One homeowner described receiving over 20 minutes of complimentary troubleshooting guidance by phone, including a referral to another specialist for water-based geothermal systems. However, a separate review documented significant concerns about system failures and responsiveness following a major installation, highlighting the importance of thorough consultation and warranty documentation before committing to work.
What Customers Say
25 of 28 reviews award 5 stars, with customers consistently praising Rob's technical knowledge and willingness to educate homeowners. Positive reviews cite the technician's honesty about when geothermal may not be appropriate, his guidance through permits and rebates, and referrals to other specialists. The three lower-rated reviews cite installation problems, system performance issues, and communication challenges.
Services
Geothermal System Evaluation
Assessment of existing geothermal systems in newly purchased homes, including troubleshooting and diagnostic services.
Geothermal Installation
Complete installation of geothermal heating and cooling systems for residential properties.
Ductwork Services
Installation and configuration of ductwork systems to complement geothermal installations.
Insulation Assessment
Evaluation of home insulation to determine if improvements are needed before geothermal installation.
Rebate and Incentive Guidance
Assistance applying for tax incentives and rebates, with one reviewer noting 70% cost coverage.
Permit Processing
Navigation of local permit requirements for geothermal system installations.
System Troubleshooting
Phone and on-site troubleshooting for existing geothermal system issues and performance concerns.