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About Hands On Mechanical
Hands On Mechanical is an appliance repair service operating in New York, NY. The company holds a perfect 5.0-star rating accumulated across 37 customer reviews, reflecting consistent service quality in a competitive market. This independent contractor handles common household appliances including stoves, ovens, dryers, and washers, serving residential customers throughout the New York metropolitan area. The business operates without publicly listed working hours, suggesting flexible scheduling tailored to customer availability.
The company distinguishes itself through service warranties and rapid response capabilities. Multiple reviewers specifically mention that Hands On Mechanical provides warranty coverage on their repair work, offering customers protection beyond the initial service call. The business demonstrates commitment to accessibility by accommodating emergency same-day appointments, including service on Sundays, a rare finding among appliance repair providers in the New York market. Technicians arrive prepared to diagnose problems efficiently, with reviewers consistently highlighting quick problem identification and resolution within tight timeframes.
Customer experiences reveal named technicians handling diverse repair scenarios. One reviewer described a Sunday emergency where technicians arrived within 18 hours and completed an oven repair in 90 minutes, enabling the homeowner to host company that evening. Another customer recounted how Kendall sourced a required part by the following morning, going out of his way to minimize appliance downtime. Additional reviews portray technicians displaying patience while upgrading stoves and maintaining clear communication throughout multi-appliance service calls, with some reviewers noting occasional delays without proactive updates.
What Customers Say
All 37 reviews award 5-star ratings, with 8 reviewers specifically naming technicians Kendal or Kendall and describing same-day emergency response, Sunday availability, or warranty-backed repairs. Positive themes center on diagnostic speed, parts procurement efficiency, and technician kindness, while one reviewer noted occasional communication gaps regarding appointment timing.
Services
Stove and Oven Repair
Diagnosis and repair of stove burners, ovens, and cooking equipment including upgrade services.
Dryer Repair
Fixing dryers that spin but fail to heat, with same-day diagnosis and repair available.
Emergency Appliance Repair
Same-day and Sunday emergency service for critical appliance failures requiring immediate attention.
Appliance Diagnostics
Quick problem identification and assessment for all major household appliances.
Warranty-Backed Repairs
Repair services come with warranty coverage for customer protection after service completion.