Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Hearth & Home Mechanical, LLC
Hearth & Home Mechanical, LLC operates as an HVAC contractor in New York, NY, maintaining a perfect 5-star rating across 61 customer reviews. The company provides heating and cooling services to residential clients throughout the New York metropolitan area. Multiple reviewers specifically mention Rocco as their primary technician, describing him as knowledgeable, professional, and reliable across seven years of continued service.
Customer reviews highlight several distinguishing service qualities. Rocco consistently goes beyond standard expectations, with one reviewer noting he arrived to replace both air conditioning and heating units and performed additional work on a water heater. The company handles dryer duct cleaning as part of its preventive maintenance offerings, vacuuming ducts and cleaning air conditioner intakes. One client mentioned Rocco added Freon to their system and explained how duct sizing affected efficiency.
Reviewers recount specific scenarios demonstrating the company's approach. One customer described their air conditioner dying during summer after a negative experience with another company, noting their neighbor recommended Rocco. Another mentioned Rocco arrived for scheduled maintenance, explained system operation in understandable terms, and returned the following week to replace ducts. A third reviewer praised the installation care taken to protect their home.
What Customers Say
61 reviewers collectively award a perfect 5-star rating, with 5 of 6 detailed reviews naming Rocco (sometimes called Rocky) and describing specific repair, replacement, and maintenance scenarios. One 3-star review cites a pricing concern about emergency surcharges, while positive reviews emphasize diagnostic skill, clear communication, and thorough work.
Services
Air Conditioning Repair & Replacement
Complete AC unit replacement and repair services. Reviewers report full system swaps including both cooling and heating units.
Heating System Installation
Furnace and heating system installation. Reviewers mention new AC system installation with attention to home protection.
Preventive HVAC Maintenance
Routine system evaluations and tune-ups including filter changes and performance assessments.
Dryer Duct Cleaning
Professional dryer duct vacuuming and cleaning services as part of preventive maintenance offerings.
Refrigerant Services
Freon addition and refrigerant handling for air conditioning systems.
Ductwork Evaluation & Replacement
Duct system assessment and replacement when sizing issues affect efficiency.
Water Heater Services
Water heater installation and updates. One reviewer requested and received water heater assistance.