Hendricks Co.

Hendricks Co. operates as an HVAC contractor serving New York, NY with round-the-clock availability across all seven days of the week. The business holds a 3.9-star rating compiled from 21 customer reviews, reflecting a mix of experiences that spans from highly praised installations to documented service challenges. Technicians employed by the company have been deployed for both residential heat pump and gas furnace installations, as well as emergency repair calls. Reviewers mention interactions with team members including Jeff, Sam, Matt, and Henry, with several noting professionalism and courteous conduct during service calls.

The company offers same-day service responses and provides second opinions on equipment that other contractors have previously evaluated. Reviewers note that estimators presented competitive pricing without pressure, and that the business can arrange sales consultations within one to two days of initial contact. Service calls have covered furnace malfunctions, air conditioning issues, and system diagnostics where homeowners felt previous contractors had provided misleading assessments.

Customer experiences detailed in reviews highlight specific technician interactions: a reviewer described Jeff calling ahead before arrival and wearing protective booties inside the home, while another praised Sam as professional and personable during a service call. One customer noted that Matt diagnosed an issue fairly and honestly after the homeowner had been misled by a previous repair company. Another reviewer mentioned a crew member who mentored junior technicians during an installation, and Henry was described as accommodating when handling a home warranty-related air conditioning call. Not all experiences were positive, with one customer reporting dissatisfaction regarding pricing and warranty support.