Horizon Heating And Cooling Co

HVAC contractor
4.4(14 reviews)
56 W 22nd St, New York, NY 10010
Horizon Heating And Cooling Co

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About Horizon Heating And Cooling Co

Horizon Heating And Cooling Co serves the New York metro area with residential and light commercial HVAC solutions. The company holds an EPA certification and maintains NYC contractor licensing. With a 4.4-star rating drawn from 14 customer reviews, the team operates around the clock, seven days a week. The website states a team of more than twelve dedicated staff members, supported by a reported twenty-five years of industry experience. The company offers installation, replacement, repair, and maintenance services for heating and cooling systems.

Several distinguishing commitments appear on the company website. Horizon explicitly guarantees no hidden costs, promising price transparency before work begins. All team members reportedly undergo thorough background checks for customer peace of mind. The company emphasizes same-day service coordination and maintains twenty-four-hour availability for emergency calls. These policies differentiate them from contractors who bill without clear advance pricing or lack round-the-clock dispatch capability.

Customer reviews highlight specific experiences with the Horizon team. One reviewer, Patrick Bell, described a flooding-related replacement project where Phil and the team arrived on time, maintained clear communication throughout, and received a city inspector's compliment upon certification. Another reviewer, Molly Tyler, noted an emergency AC repair with same-day arrival, describing the technician as friendly and professional. These accounts reflect the company's emergency response capability and the communication style that positive reviewers consistently mention.

What Customers Say

Four of six visible reviewers specifically mention same-day or emergency service, with positive reviews citing technician professionalism and price transparency. Negative reviews cite communication gaps around boiler type compatibility and unexpected charges for maintenance visits, suggesting inconsistency in how certain repairs are diagnosed upfront.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

AC Repair & Maintenance

Air conditioning diagnostics, tune-ups, and emergency repair services for cooling system failures.

Heating System Repair & Maintenance

Furnace and heating system troubleshooting, pilot light issues, and winter emergency service.

HVAC Installation & Replacement

Full system installation and replacement for both new construction and aging equipment upgrades.

System Maintenance Plans

Subscription-based preventive maintenance for ongoing system health and efficiency.

Emergency HVAC Service

24/7 emergency response for both heating and cooling system failures.

Frequently Asked Questions







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