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About Jetter Drains llc
Jetter Drains LLC serves New York, NY as a plumbing contractor holding a 5.0-star rating across 26 customer reviews. The business handles residential drain cleaning, toilet repairs, camera inspections, and septic backup resolution. Reviewers consistently describe the team as professional, punctual, and knowledgeable about diagnosing hidden pipe problems beneath basement slabs.
What distinguishes Jetter Drains from competitors is their diagnostic transparency. Multiple reviewers mention the technician used camera equipment to show them the actual condition of pipes after clearing blockages, giving homeowners visual confirmation of the work performed. The business also handles HVAC and A/C repairs according to several customers, offering a broader service scope than typical drain specialists.
Customers recount specific scenarios where the technician arrived on Sunday mornings, removed shoes before entering homes, and provided pricing significantly lower than community maintenance departments or competing contractors. One reviewer noted the team solved a septic backup that other companies in the area could not resolve, describing the outcome as "white glove" service with equipment other businesses lacked.
What Customers Say
All 26 reviews award 5 stars, with four reviewers specifically naming John as the technician who arrived same-day, used camera inspection technology, and provided transparent pricing. Recurring themes include septic expertise, HVAC repair capability, and fair rates compared to alternatives.
Services
Drain Cleaning
Clears clogged drain pipes including those located beneath basement concrete slabs using jetting and mechanical methods.
Camera Inspection
Video pipe inspection technology allows technicians to show homeowners the condition of pipes after service.
Septic Backup Resolution
Diagnoses and resolves septic system backups that other contractors could not fix.
Toilet Repair
Unclogs toilets and resolves challenging blockages without requiring toilet replacement.
HVAC Repair
Services heating and cooling systems including A/C repairs mentioned by multiple customers.