
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout JPI Plumbing & Heating Inc
JPI Plumbing & Heating Inc operates as a plumbing contractor serving the New York metropolitan area with a 4.7-star rating drawn from 30 customer reviews. The company provides both emergency response and routine maintenance services to residential and commercial clients across Manhattan's diverse neighborhoods and surrounding boroughs. Reviewers consistently highlight the team's responsiveness and diagnostic expertise, with one managing agent noting they rely on JPI nearly daily for property maintenance and emergency calls. The business handles water heater installations, leak detection, radiator repairs, and general plumbing systems in properties ranging from century-old buildings to modern constructions.
The company's depth of experience with New York's building department distinguishes its service offering, according to multiple long-term clients. One reviewer with 15 years of industry experience specifically praises Joe's ability to navigate permit acquisition and sign-offs faster than competitors, a valuable asset for property managers overseeing renovation projects. This permit expertise combined with same-day emergency availability creates a service model that addresses both planned installations and urgent repairs. The team invests time explaining technical issues to clients, ensuring homeowners understand the scope of required work before proceeding.
Customer scenarios documented in recent reviews illustrate the company's emergency capabilities. On December 27, 2024, a reviewer experienced a cracked 100-year-old radiator emergency; Joe responded personally while technicians arrived shortly after to complete repairs, restoring the boiler system the same day. Another reviewer called JPI for water heater issues at an elderly family member's home, praising the fast and professional technician who completed a full water heater replacement with no subsequent problems. These accounts describe specific problem-solving approaches that differentiate JPI from contractors who delay response or lack specialized experience with older New York infrastructure.
What Customers Say
Seven of eight reviewers award five stars, praising diagnostic skill and same-day response; the single one-star review cites pricing disputes as a concern.
Services
Emergency Plumbing Repair
Same-day response for burst pipes, leaks, radiator cracks, and other urgent plumbing failures requiring immediate attention.
Water Heater Installation & Repair
Complete water heater replacements and diagnostics for traditional and tankless systems in residential homes.
Radiator & Heating System Service
Repair and maintenance for vintage radiators and boiler systems, including century-old infrastructure found in older Manhattan buildings.
Leak Detection & Repair
Diagnostic services to locate hidden water leaks in walls, floors, and ceilings, with one reviewer praising rapid apartment leak identification.
Permit & Building Department Coordination
Navigation of New York City permit requirements, leveraging experienced building department relationships for faster approvals.
Boiler System Maintenance
Preventive maintenance and repairs for residential and commercial boiler systems, including thermostat integration and system diagnostics.