Kaback Enterprises

Kaback Enterprises holds a 3.1-star rating drawn from 29 customer reviews, operating as a commercial HVAC contractor based in New York, NY. Since establishing operations in 1948, the company has grown into a substantial workforce of approximately 200 employees, including 150 professionally trained technicians and 125 service vehicles deployed throughout the New York marketplace. The firm maintains a national agreement with the Mechanical Service Contractors of America and operates as a union shop, positioning itself primarily for commercial projects including design-build installations, new system deployments, and ongoing service contracts.

The contractor distinguishes itself through proprietary technological offerings including NPBI Technology developed by Global Plasma Solutions and Nu-Calgon iWave air purification systems. Kaback provides 24/7/365 emergency service and repair, with multiple reviewers noting the company's capacity for same-day response during urgent situations. The design-build approach integrates in-house consulting with project managers and mechanical technicians, offering integrated solutions that the website claims cannot be matched by competitors.

Several reviewers describe specific interactions with Kaback technicians. Jennifer Lyons, a general contractor, notes emergency service calls handled with excellence. Robert Donohue highlights routine maintenance quality and immediate emergency response capability. However, negative reviews cite concerns including alleged overcharging for labor time, disputed pricing compared to competitors, and uncomfortable sales encounters that multiple dissatisfied customers describe as high-pressure tactics.