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About KARACO Heating & Cooling, LLC
KARACO Heating & Cooling, LLC serves homeowners throughout New York, NY with a 4.6-star average across 26 customer reviews. The contractor handles residential heating and cooling systems, with customers consistently praising their diagnostic abilities and fair pricing. Multiple reviewers note their relationships with KARACO span two decades or more, indicating reliable, ongoing service for recurring maintenance and unexpected repairs.
What distinguishes KARACO from other area contractors emerges in their approach to problem-solving. Reviewers describe situations where the team persisted through difficult diagnostic challenges that other contractors abandoned, ultimately resolving intermittent issues others gave up on. The company maintains professional standards, including wearing booties to protect customer floors, and offers seasonal start-up services for both spring and fall.
Customer stories from reviews reveal specific scenarios demonstrating their commitment. One reviewer recounts calling at midnight during a January 2026 snowstorm; Ron returned the call at 7:15 AM and, after digging out from heavy snowfall, arrived with Ian to repair a heating unit that had triggered a carbon monoxide alarm. Another customer describes Ron as the first contractor able to fix a persistent gas furnace issue that multiple companies failed to resolve.
What Customers Say
Of 26 reviews, 24 are five-star ratings, with customers repeatedly mentioning 20+ year relationships and describing the team as professional, knowledgeable, and reliable. Emergency response during severe weather appears prominently, with Ron and Ian named specifically for same-day arrivals. One four-star review notes fair pricing alongside diagnostic skill, while negative feedback is absent from the available review sample.
Services
Heating System Repair & Maintenance
Diagnostic services and repairs for furnaces and heating systems, including gas furnace specialists.
Cooling System Service
AC repair and maintenance services for residential cooling systems.
Seasonal Start-Up Services
Spring and fall startup inspections and tune-ups for HVAC equipment.
Emergency HVAC Repair
Same-day response for heating and cooling emergencies, including severe weather situations.
System Diagnostics
Troubleshooting for intermittent issues and problems other contractors could not resolve.