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Claim This BusinessAbout Karl's Plumbing Heating and Cooling
Karl's Plumbing Heating and Cooling holds a 3.6-star average across 78 customer reviews while serving the full New York metropolitan area including Manhattan, Queens, Brooklyn, the Bronx, Staten Island, Long Island, and Westchester County. Established in 1935, this Forest Hills-based contractor operates from 97-20 Metropolitan Avenue and maintains 24/7 availability for emergency calls. The company employs multiple licensed master plumbers, including Brian Karl (license #921) and Chris Deifel (license #2060), alongside a backflow tester certified through New York State. As a family-owned business now in its fourth generation, Karl's offers comprehensive plumbing, heating, cooling, and drain services across both residential and commercial sectors.
What distinguishes Karl's is their specialized expertise in radiant heating systems, including radiant floor heating and radiant snow melt installations for driveways. The company handles complex projects such as oil-to-gas conversions, NYC annual boiler inspections required under Local Law 152, and R-22 refrigerant conversions for older cooling systems. Their drain and sewer division performs waterjetting, video inspections, and trenchless sewer line repair, while the HVAC division covers everything from ductless mini-split systems to commercial rooftop units. Karl's offers service agreements for ongoing maintenance and provides financing options, with straightforward pricing and courteous, uniformed technicians arriving during convenient appointment windows.
Customer reviews highlight specific positive experiences with Karl's team. One reviewer described technician Eddie as taking time to explain everything and sharing helpful maintenance tips. Another customer noted that after paying a deposit, Karl's employees arrived the next day to dismantle a 30-year-old heating system and completed a new steam heating installation within three days before the heating season began. A reviewer dealing with an emergency leaking faucet reported the team showed up immediately, diagnosed the issue, and replaced the faucet on the spot. Multiple reviewers emphasized the company's transparent pricing, on-time arrivals, and clean work that left their homes tidy after completed projects.
What Customers Say
Six of six detailed reviews award 5 stars, with customers consistently praising transparent pricing, on-time arrivals, and same-day emergency response. Negative sentiment does not appear in the available reviews.
Services
Emergency Plumbing
Same-day response for leaks, clogged toilets, frozen pipes, and other urgent plumbing issues requiring immediate attention.
Water Heater Services
Installation and repair of traditional and tankless water heaters, including boiler systems for residential and commercial buildings.
Heating System Installation
Complete heating system installation including furnaces, boilers, radiant heating, and steam heating systems.
Drain and Sewer Services
Drain cleaning, sewer repair, waterjetting, video inspections, and trenchless sewer line repair and replacement.
HVAC and Air Conditioning
AC repair, installation, ductless mini-split systems, rooftop unit (RTU) repair, and R-22 conversions.
Gas Line Services
Gas line repair, installation, gas leak detection, and NYC Local Law 152 gas inspections for compliance.
Backflow Testing and Prevention
Backflow tester certified through New York State for testing, repair, and installation of backflow prevention devices.