L.I. Contracting

L.I. Contracting is a home automation company based in New York, NY. The business holds a 4.3-star rating compiled from 16 customer reviews, reflecting a mix of highly satisfied clients and those with concerns. Their service area centers on New York, NY, where they install and service Nest smart home devices including doorbells, thermostats, and security cameras.

This contractor specializes exclusively in Nest products, positioning themselves as Nest experts within the New York market. They offer a veterans discount as a gesture of appreciation to service members, which reviewers have noted positively. The company prioritizes same-day or next-day scheduling for installations, with one reviewer noting a technician was scheduled within a week of initial contact. Their approach emphasizes problem-solving over quick fixes, with technicians attempting to resolve issues without involving additional vendors whenever feasible.

Reviewers have highlighted specific technicians including Josh, Frank, and Nicole, who have handled installations and troubleshooting for Nest devices. One customer described Josh as patient and helpful when addressing thermostat issues and related HVAC problems, while another praised Frank and Nicole for their responsiveness during a new home installation project. A technician beginning with "R" successfully installed a Nest outdoor security camera using an existing hole in brick exterior, demonstrating adaptability. However, negative reviews have raised concerns about pricing transparency and diagnostic fees, with one customer citing unexpected additional charges after an initial diagnostic assessment.