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About MacKenzie Plumbing Inc.
MacKenzie Plumbing Inc. holds a perfect 5.0-star rating across 41 customer reviews, serving New York, NY and surrounding communities. The company has built its reputation on responsive, professional plumbing services with a focus on clear communication and reliable workmanship. Reviewers consistently mention the team's punctuality, respectful approach to homes, and ability to explain technical issues in understandable terms.
The company distinguishes itself through transparent pricing and efficient service delivery. Multiple reviewers highlight the team's willingness to provide on-site estimates, work with customer schedules, and offer honest, reasonable pricing without cutting corners. The combination of experienced assessment (noted reviewer Ken) and skilled hands-on work (noted technicians Jason and Dominick) creates a seamless customer experience from initial call through job completion.
Customer stories reveal the team's ability to handle complex situations, including resolving plumbing issues between condo units and servicing urgent needs for elderly customers. A reviewer described a scenario where the team fixed a challenging issue as soon as access was granted, demonstrating problem-solving skills that earned high praise. The long-term relationship some customers maintain, over 15 years in one case, speaks to the consistency and trustworthiness of their work.
MacKenzie Plumbing Inc. holds a perfect 5.0-star rating across 41 customer reviews, serving New York, NY and surrounding communities. The company has built its reputation on responsive, professional plumbing services with a focus on clear communication and reliable workmanship. Reviewers consistently mention the team's punctuality, respectful approach to homes, and ability to explain technical issues in understandable terms.
What Customers Say
All 41 reviews award 5 stars, with recurring themes of fair pricing, on-time arrival, and respectful home service. Technicians named across reviews include Jason, Dominic, Ken, and Christine, who reviewers credit with clear communication, efficient work, and resolving issues other contractors could not fix.
Services
Emergency Plumbing Repairs
Same-day response for urgent plumbing issues including leaks, clogs, and water damage prevention.
Water Heater Services
Installation, repair, and maintenance for traditional and tankless water heater systems.
Drain Cleaning
Professional drain clearing and cleaning services to restore proper flow and prevent backups.
Leak Detection & Repair
Advanced methods to locate hidden leaks and execute precise repairs to prevent property damage.
Pipe Installation & Repair
Complete pipe replacement, fitting, and repair services for new construction and renovation projects.
Fixture Services
Installation and repair of faucets, sinks, toilets, and other plumbing fixtures.
Furnace & HVAC Service
HVAC system maintenance and seasonal preparation for heating and cooling equipment.