Mad Dog Plumbing, Steam Heat & Radiant, LLC

Mad Dog Plumbing, Steam Heat & Radiant, LLC holds a perfect 5-star rating across three customer reviews in the New York metropolitan area, serving homeowners who face the unique challenges of aging steam heating systems in pre-war residential buildings. The company specializes in steam boiler replacement, radiant heating repair, and traditional plumbing services, with technicians who understand the specific demands of historic homes constructed in the 1920s and 1930s that still rely on original heating infrastructure.

This contractor distinguishes itself through expertise in steam system restoration, a specialty that fewer contractors in the region maintain the knowledge or equipment to handle competently. Rather than defaulting to forced-air replacement, the team works with homeowners to preserve functional steam infrastructure while coordinating new equipment procurement through local supply houses. The business operates as a family enterprise, with a second-generation technician now assisting on service calls.

Customer reviews describe specific scenarios demonstrating this team's responsiveness: one reviewer recounts an emergency February call when a steam boiler failed with a family including young children in the home, and the technician arrived promptly to assess the situation and restore heat within two days. Another homeowner notes the technician's willingness to review photos of equipment issues and provide guidance between scheduled visits, indicating ongoing support beyond initial service calls. These accounts reflect a service approach centered on practical resolution rather than upselling.