Metro Air Conditioning

HVAC contractor
2.9(34 reviews)
4 E 28th St #6 apt#905, New York, NY 10016
Metro Air Conditioning

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About Metro Air Conditioning

Metro Air Conditioning operates as a New York City-based HVAC contractor holding a 2.9-star average rating derived from 34 customer reviews. The company serves residential and light commercial clients throughout the five boroughs, specializing in air conditioning installation, heating services, and system repairs. Their service window extends from 8 AM to 6:30 PM on weekdays with Saturday availability until 1:30 PM, providing coverage for standard maintenance needs and non-emergency appointments.

The contractor distinguishes itself through ductless mini-split system expertise, a specialty that appeals to older NYC buildings where traditional central ductwork proves impractical. Their service menu encompasses window air conditioner replacement, central AC maintenance, and heating system repair, positioning them as a single-resource solution for year-round climate control. The website emphasizes comprehensive service capability with the tagline We Service Them All, though specific brand partnerships or manufacturer certifications remain unlisted on their digital platforms.

Customer feedback highlights specific team members who managed notable service scenarios. Reviewer Kristin described Gabriel as taking time to explain a mini-split installation from beginning to end, praising the crew's pleasant approach. Reviewer Foster recounted a same-day emergency response when multiple competitors could not accommodate their urgent need, with technicians Tony and Luis arriving before their scheduled time. Negative reviews centered on telephone customer service interactions and billing disputes, while positive feedback consistently referenced the technical competence of on-site technicians.

What Customers Say

Three of five detailed reviews mention specific technicians by name, with positive feedback referencing Gabriel, Tony, and Luis. Two negative reviews cite customer service interactions, while three positive reviews praise installation quality and same-day response capability. The rating of 2.9 stars reflects polarization rather than consistent mid-range performance.

Working Hours

SundayClosed
Monday8 AM–6:30 PM
Tuesday8 AM–6:30 PM
Wednesday8 AM–6:30 PM
ThursdayToday8 AM–6:30 PM
Friday8 AM–6:30 PM
Saturday9 AM–1:30 PM

Services

Ductless Mini Split Installation

Specialized inverter-driven systems ideal for pre-war buildings and apartments without existing ductwork.

Central Air Conditioning Service

Complete central AC installation, maintenance, and repair for traditional forced-air systems.

Window Air Conditioner Replacement

Removal of old window units and professional installation of new equipment.

Heating System Repair

Repair services for heating systems ensuring year-round climate control capability.

A/C Unit Sales

Retail offering of new air conditioning units for purchase and professional installation.

Service and Repair

General HVAC repair and maintenance services covering diagnostics and tune-ups.

Frequently Asked Questions







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