Mr. Appliance of Staten Island

Mr. Appliance of Staten Island is an independently owned and operated appliance repair service holding a 4.8-star rating compiled from 456 customer reviews. The business serves residential and commercial clients throughout Staten Island and the broader New York City area, specializing in diagnosing and repairing major household appliances from leading manufacturers. Their service menu covers refrigerators, dishwashers, washing machines, dryers, ovens, ranges, freezers, microwaves, garbage disposals, ice makers, and wine coolers.

The company distinguishes itself through a structured service approach featuring upfront pricing before work begins, scheduled appointment times rather than vague windows, and what they call the Appliance Wellness Program designed to extend appliance lifespan through preventive maintenance. Their technicians arrive with parts stocked on service vehicles, enabling many repairs to be completed during the initial visit. The business offers both residential services and commercial solutions for businesses needing appliance repair.

Customer reviews consistently highlight technician Eldre, who has handled scenarios including a Samsung dryer with a fire hazard requiring complete internal cleaning and component inspection, a dishwasher diagnosed quickly with a replacement part installed on a return visit, and a stove repaired same-day using parts already on the truck. Reviewers note Eldre's punctual arrival within scheduled windows, thorough clean-up after work, and willingness to explain maintenance procedures. One reviewer mentioned a billing discrepancy that was resolved after speaking with a team member named Paula.