New York Air Conditioning & Heating Inc.

New York Air Conditioning & Heating Inc serves residential and light commercial clients throughout New York City with heating and cooling solutions. The company maintains a 3.7-star rating drawn from six client reviews, and operates Monday through Friday from 7 AM to 8 PM, with weekend availability from 9 AM to 7 PM. Reviewers describe interactions with technicians who diagnosed issues efficiently, explained repair options clearly, and delivered completed work without unnecessary upselling. The company accepts phone inquiries at (646) 357-9243.

Several reviewers specifically mention the company provided honest guidance about repair versus replacement decisions rather than pushing for the more expensive option. One customer noted the technician offered a fair assessment of an aging furnace and allowed them to make an informed choice between fixing the existing unit or installing a replacement. Another reviewer appreciated a follow-up check after the work was completed to confirm everything operated properly. The company completed what reviewers described as clean installations with systems functioning correctly post-service.

Multiple five-star reviewers highlight specific positive outcomes: one technician diagnosed and repaired an issue quickly while keeping the customer informed throughout the process, another fixed a problem fast and followed up to ensure proper operation, and a third delivered an excellent replacement installation after honest advice about the original equipment. However, two one-star reviewers report significant concerns about phone etiquette and responsiveness, with one stating staff yelled at callers and another indicating calls went unanswered. These negative experiences appear to involve initial customer contact rather than service delivery once appointments were scheduled.