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Claim This BusinessAbout New York City Boilers
New York City Boilers operates from Brooklyn, serving residential and commercial clients across New York City and Brooklyn with specialized boiler repair, installation, maintenance, and replacement. The company holds a 4.7-star rating from 71 customer reviews, indicating strong overall satisfaction. As a licensed and insured operation, they provide services throughout all five boroughs with particular focus on Brooklyn and Manhattan properties.
This contractor distinguishes itself as a boiler-focused specialist rather than a general HVAC company, concentrating expertise on heating systems rather than cooling. Their 35+ years of experience translates to familiarity with the diverse boiler configurations found in NYC's older buildings. Same-day emergency service addresses the urgency that arises when boiler failures occur during harsh winter conditions, a particular concern given the extreme temperatures buildings can experience.
Reviewers who left 5-star feedback consistently describe positive experiences with a technician named Bobby, highlighting his fair pricing, diagnostic skill, and willingness to invest extended time in troubleshooting. One reviewer recounts an emergency situation where Bobby arrived quickly, spent over three hours diagnosing the system, sourced a part the same day, and returned to complete the repair while confirming full functionality before leaving. A second reviewer praises the team for identifying and resolving a minor issue that prevented future problems.
What Customers Say
Three 5-star reviewers specifically mention technician Bobby by name, praising his fair pricing, diagnostic skill, and commitment to thorough repairs. The two 1-star reviews cite concerns about upselling recommendations and instances where repairs failed to hold or communication broke down. Positive feedback emphasizes transparency and technical competence while negative feedback centers on pricing disputes and follow-through issues.
Services
Boiler Repair
Emergency and scheduled repairs for residential and commercial boiler systems, including diagnostic services and component replacement.
Boiler Installation
New boiler installation for property upgrades and new construction projects across the service area.
Boiler Maintenance
Preventive maintenance and tune-ups to extend boiler lifespan and maintain efficiency.
Boiler Replacement
Complete boiler replacement when systems are beyond repair or upgrading is more cost-effective.
System Diagnostics
Thorough system evaluation to identify issues and recommend appropriate solutions.