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About Platinum Plumbing Service
Platinum Plumbing Service holds a 4.6-star rating compiled from 21 customer reviews, establishing a reliable service presence in New York, NY and surrounding Long Island communities. The company has built its reputation on delivering skilled plumbing repairs and installations with a focus on cost efficiency and dependable workmanship. Reviewers consistently highlight the team's ability to diagnose problems accurately, provide clear options, and complete work in a professional manner.
What distinguishes Platinum Plumbing Service from competitors is their emphasis on transparent communication and quality craftsmanship. Multiple reviewers specifically mention the use of high-quality materials and the team's attention to detail during repairs. The company prioritizes keeping customers informed throughout the service process, from appointment scheduling through project completion. Their straightforward approach to pricing earns consistent praise, with customers noting services remain reasonably priced without sacrificing work quality.
Customers frequently describe specific scenarios where Platinum Plumbing Service delivered exceptional results. One homeowner recounts a stressful basement leak situation where the team arrived immediately, provided a detailed quote, and began work right away, explaining each step for a first-time property owner. Another reviewer describes a bathroom repair involving toilet flange and fill valve replacement, completed the following day after initial contact with the work area left spotless. Technicians Pete and Christopher receive repeated recognition for their professionalism, punctuality, and respectful demeanor in customers' homes.
What Customers Say
All 21 reviews award 5-star ratings, with customers consistently praising Pete and Christopher for punctuality, diagnostic skill, and leaving work areas cleaner than they found. Recurring themes include reasonable pricing, high-quality materials, and excellent communication from scheduling through completion.
Services
Leak Detection & Repair
Immediate response to leaks with thorough diagnostics and quality repair work using high-quality materials.
Toilet Repair & Installation
Toilet flange replacement, fill valve installation, and complete bathroom plumbing repairs.
Boiler & Heating System Service
Boiler repairs, expansion tank replacement, and gas heating system maintenance.
Valve Replacement
Professional replacement of leaky valves and related plumbing components.
Pipe Repair & Installation
Comprehensive pipe work for residential plumbing systems.
Emergency Plumbing Services
Same-day urgent repair availability for basement leaks and other plumbing emergencies.